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What if the dashboard isn't the answer?

By Ed Brocklebank

Best for medium to large Shopify stores.

Abstract image of data flowing to a dashboard

It's the same moment for every Shopify owner. Open the analytics dashboard, stare at it for a few minutes, nod, and change nothing on Monday.

Every e-commerce analytics tool (Triple Whale, Polar, Daasity, Lifetimely, even Shopify's own) converges on roughly the same shape: top-line revenue, cohort retention, channel attribution, the same six charts in a different order. They do it well. Years of polish. I'm not saying the dashboard is dead. Plenty of operators want exactly that surface area.

But I've been building Hyp the other way round.

The dashboard in Hyp is deliberately small. Most of the data Hyp collects never gets rendered in charts. You as the store owner instead see a short list of things to consider this week or day, and the reasoning behind each one. That's it. The data still gets collected. The agents do the work a team of analysts and marketers would do behind the scenes, and bring the few things worth a decision to the top.

This shape doesn't suit every operator. The analyst type (the kind who wants to slice and dice on their own) will bounce on the first session. I think there's a bigger group of Shopify owners who don't have an analyst on staff and never will. They need a system that does the analyst work in the background and surfaces a short list of plain-language calls (what's working, what isn't, what to try next) with the reasoning behind each one.

And even if the business does have an Analyst, unless they are a purist, I'm sure they will appreciate the insights for the agent, service as a jumping off point for them to do their own analysis.